Sectors

    Marine & cargo

    Cargo owners, importers, exporters and logistics firms face losses at every stage: handling, transit and storage. Short time limits and many parties mean claims are easily compromised if not handled properly from the start.

    • Free consultation
    • Same-day response
    Cranes and cargo ships at a seaport

    Typical exposures

    1. 1

      Wet damage

      Goods damaged by moisture from leaking containers, condensation or weather in transit.

    2. 2

      Shortage and theft

      Short delivery against documents, changed seals or losses in storage.

    3. 3

      Impact and breakage

      Lashing or packing unsuitable for heavy machinery and fragile goods.

    4. 4

      General average

      A vessel casualty requires cargo owners to contribute before releasing their goods.

    Common claim pitfalls

    • No reservation on delivery

      Signing a ‘clean’ delivery receipt makes it hard to prove the loss happened before delivery.

    • Missing carrier time limits

      Notice periods and time bars against carriers are short, some counted in days.

    • Wrong cover conditions

      Buying ICC C for water-sensitive goods, or no warehouse-to-warehouse cover.

    Common insurance covers

    • Marine cargo insurance (ICC A, B, C)
    • Inland transit insurance
    • Hull and machinery insurance
    • Freight forwarder and carrier liability insurance

    Illustrative cases

    Cargo · Sea freight

    Container damaged on arrival

    Situation
    Imported machinery was dented and water-damaged when the container was opened at Cat Lai port.
    Issue
    The consignee had no joint survey with the carrier and the claim deadline was close.
    How we help
    We guided the loss documentation, sent the notice of claim to the carrier on time and ran the insurance claim and third-party recovery in parallel.
    What to do beforehand
    Note reservations on the delivery receipt as soon as anything looks wrong, and notify the carrier in writing as early as possible.

    Illustrative scenarios drawn from common market cases, not the file of a specific client.

    Your specialists

    • Hoang Quang Le

      Specialist

      Marine engineer & law graduate · Marine

    • Vo Quang Truc

      Specialist

      Marine engineer · Deck officer at Maersk Line, PTSC Marine

    • Truong Ngoc Trac

      Chief Operating Officer

      Marine engineer · Surveying & marine insurance

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